Quebec Furniture Store Closure Leaves Customers Stranded

Quebec customers left in limbo after furniture store seemingly vanishes

Several Quebec customers are facing uncertainty after a furniture store, Meubles Loren, appears to have abruptly ceased operations, leaving them without their purchased furniture and refunds.

Customers who had placed orders with the company report difficulties in contacting Meubles Loren, with unanswered phone calls and emails. The store's physical location also seems to be closed.

One customer, Mélanie Fortier, described her experience, stating that she ordered a dining table worth over $2,600 in May, with a promised delivery in July. After multiple attempts to contact the store, she received no response and eventually discovered the store's closure.

Another customer, who preferred to remain anonymous, shared a similar story, detailing an order for two sofas worth $6,000, also placed in May. They expressed frustration at the lack of communication from Meubles Loren and the uncertainty surrounding their order.

The abrupt closure has left customers wondering about the fate of their orders and the possibility of receiving refunds. They are now exploring options to recoup their money and obtain the furniture they paid for.

The situation has prompted some customers to consider legal action. They are exploring options like filing a complaint with the Office de la protection du consommateur.

The consumers who spoke to CTV News expressed their disappointment and frustration, highlighting the financial impact of the situation and the inconvenience caused by the store's sudden apparent closure.